At Stevensons Cycle we take pride in our quality products and services and we value our relationship with you.
If
at any time you feel our products do not meet your needs please return
the item by following our e-commerce return policy within the applicable
30 day period.
How to Return a Product Purchased from our Stevensons Cycle
No e-commerce returns will be accepted without a Return Authorization Number (RMA).
A Return Authorization may be requested up to 30 days from the invoice date.
Returns and refunds are only accepted for items purchased via sales@stevensonscycle.com.
Items must be returned in its original condition and including the original packaging.
Items that have been worn or washed will not be accepted.
It is highly suggested to use a traceable shipping method for all returned items.
If an item is being returned for credit, no credit will be issued until the item has been inspected.
Shipping
and handling charges are not refundable. The customer is responsible
for all shipping charges and insurance on all return shipments.
Any
deviation from the return policy outlined above will result in a delay
of your refund, additional restocking fees or refusal of your return.
Return
to: Stevenson's Cycle 4653 S. Wayne Road Wayne, MI 48184 Attn: Dawn.
Please make sure the RMA# is on the outside of the box for all returns.
